Community Contacts

As your representative, I'm here to help you and your family with anything involving the government.

I'm always keen to hear about your concerns, views and ideas – for our community and the nation.

I'm also available to assist you whenever you encounter problems with government services.

Please don't hesitate to contact me.

Every effort has been made to ensure that the information contained in this guide at publication is accurate. Please contact my office with any corrections or updates.

Aged Care

1800 200 422

www.myagedcare.gov.au

Australian Electoral Commission

13 2326

www.aec.gov.au

Australian Taxation Office

13 2861

www.ato.gov.au

Beyond Blue

1300 224 636

www.beyondblue.org.au

Centrelink

www.humanservices.gov.au

Carers 13 2717

Complaints and feedback 1800 132 468

Multilingual phone 13 1202

Older Australians 13 2300

Phone self service 13 6240

Scams and identity theft 1800 941 126

Home Affairs

https://immi.homeaffairs.gov.au/

In Australia: 131 881

Outside Australia: +61 2 6196 0196

Commonwealth Ombudsmen

1300 362 072

www.ombudsman.gov.au

Australian Financial Complaints Authority

1800 931 678

www.afca.org.au

Dementia Australia

National Dementia Helpline 1800 100 500

www.dementia.org.au

Department of Veterans Affairs

www.dva.gov.au

1800 555 254

Diabetes Australia

www.diabetesaustralia.com.au

National Diabetes Services Helpline 1300 136 588

Emergency Services

Call 000

Ask for the service you need, wait to be connected.

Non emergency Numbers

Police: 131 444

Fire: 1300 367 617

Ambulance: 1300 366 141

Non Emergency Patient Transport: 1300 366 313

State Emergency Service (If life threatening call 000): 132 500

Family Violence Response Centre

www.safesteps.org.au

1800 015 188

Gambling Help

www.gamblinghelponline.org.au

1800 858 858

GP After Hours

1800 022 222

Home Affairs

www.homeaffairs.gov.au

13 1881

Lifeline

www.lifeline.org.au

13 11 14

NDIS

www.ndis.gov.au

1800 800 110

Nurse on Call

www.health.vic.gov.au

1300 60 60 24

Passport Office

www.passports.gov.au

13 1232

Asylum Seeker Resource Centre

https://asrc.org.au/

9326 6066

Fitzroy Community Legal Service

https://fls.org.au/

9419 3744

Inner Melbourne Community Legal

https://imcl.org.au/

9328 1885

Merri-Bek City Council

https://www.merri-bek.vic.gov.au/

9240 1111

Tenants Victoria

www.tuv.org.au

Tenants Help Line 9416 2577

State MP Contact Details

Member for Pascoe Vale - Anthony Cianflone MP

9354 9935

Shops 14 & 15/180 Gaffney St, Coburg North VIC 3058

Member for Broadmeadows – Kathleen Matthews Ward MP

9300 3851

Shop 42, 1099-1169 Pascoe Vale Road Broadmeadows VIC 3047

MLC for Northern Metropolitan Region – Sheena Watt MLC

7008 6588

G04/23 Black Street Brunswick VIC 3056